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VISIT THE NEAREST PAY-LESS!

Agana
Oka
Micronesia Mall
Mangilao

Sinajana
Dededo
Yigo

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Secret Shopper Survey

Please fill out the form below.

Store:
Date:
Time:
Front End Service
	Yes	No
Did they greet you as you entered the store?
Was your cart unloaded for you?
Did they ask you if you found everything?
Did they ask you about the think special?
Was it a good item?
Did they push our "go green" campaign?
Did they say thank you?
Did they take your cart out for you?
Were you serviced quickly?
Was there a "yellow jacket" working the front?

Shopping Experience

Please rate from 1 to 5 (5 being the best)

Overall Cleanliness

Parking Lot

Floors

Front Entrance

Shopping cart \ basket

Bathroom

General appearance of the store

Quality of Product

Meat Department

Produce Department

Freeze and Chill Department

In-Store Service

Prominent and accurate pricing on the shelf?

Was there eye contact from our employees?

Did anyone try and service you throughout the store?

Were employees wearing their name tags?

Were our shelves adequately stocked?

Ease of movement throughout the store

Noteworthy Employees

Comments:

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