Online Shopping FAQs
What are the hours Online Shopping available?
Online Shopping is available from Monday – Saturday 9am-7pm & Sunday 9am-6pm.
How much advance notice is required to place an order?
We require at least a 2-hour notice, if the time slots are available.
Where do I park during my pick-up period?
How much is delivery? From Maite Pay-Less Location
VILLAGE | FLAT RATE |
---|---|
Maite | $8.00 |
Mongmong Toto Sinajana Hagatna Hagatna Heights | $10.00 |
Barrigada Ordot Mangilao Maina | $12.00 |
Harmon Chalan Pago Asan | $13.00 |
Tamuning | $14.00 |
Piti Dededo | $15.00 |
Tumon | $16.00 |
Yona Yigo | $20.00 |
Talofofo | $25.00 |
What happens if the item I want is out-of-stock?
You can select the option to have a substitute offered. A trusted team member will contact you regarding our available options.
Can I edit my order after checking out?
Our shoppers will be able to edit carts after check out as long as the check-out amount on your credit card authorized amount does not exceed limit approved.
Will I receive Måolek Rewards points?
Yes. Online orders will be able to accrue Måolek Reward points. Please ensure to have your correct phone number connected to your Måolek Rewards account. New customers need to let their personal shopper know if they would like to sign up for a maolek rewards account.
What if I am late to my pick-up time?
No problem. Just communicate with your shopper via text with the phone number provided. As long as all orders are picked up before Online Shopping closes for the day or scheduled for the next day. Most importantly stay in communication with your personal shopper.
What payment methods are accepted?
We accept most major credit cards as form of payment.
Can I use my previous login from before Online Shopping was on hiatus?
Yes. If you already had an existing Online Shopping account, you may still use that same account.
Can I purchase alcohol or cigarettes online?
Yes, proof of ID will be required at pick up or delivery.
Do you offer Market Deli items for Online Shopping?
Yes. We offer a limited selection of Market Deli products on the Online Shopping Platform.
Do you offer fresh Floral Shoppe items for Online Shopping?
Yes. A personal shopper will communicate with our Floral Shoppe team. We offer a limited selection of items from our Floral Shoppe with Online Shopping.